[SIZE=7] I can not believe that in this day in age of "ethnic" discovery. There are still some Asians, that have not learned to be respectable and appreciate in their market places, to other ethnic peoples. Are Koreans [expletive]ing crazy. Please inform me, how and why; are Asian business owners still "nasty" towards their Latino and African-American consumers. I have c/p the copy of my BBB report about a particualar shop. I will be filing a lawsuit against this establishment.

COMPANY OR ORGANIZATION INFORMATION:

Pine Communication Inc.
387 E.Fordham Rd
Bronx Ny, NY UNITED STATES, 10458
(718)563-4184

COMPLAINT INFORMATION:

Date Received:12/28/2004 12:11:54 PM
Primary Complaint Classification: Selling Practices
Secondary Complaint Classification: Service Issues
Complaint:
On December 28th approx 11:45p, I entered the place of business of Mr. James Jang. I went to use the automated account machine. Mr. Jang impeded my usage and began handling the transcation himself. He "jumed" in front of me, and began inputing sensitive information into the machine. Moreover, I had not request the assistance of Mr. Jang. He was hostile and "hurried" and very arrogant. He pretty much wanted me to "hurry" out of the business and was very impolite. Sadly, I find this sort of candor quite common, with Chinese and Korean proprietors, who do business in Latino and Black communities. I would like this matter to be followed up and on record about this establishment. I am also forwarding this to the NAACP and well as the Urban League.

The name of the establishment is as follows:

Pine Communication Inc.
387 E. Fordham Rd
Bronx Ny 10458
Manager: James Jang.

Thank you for your attention, regarding this matter.


Desired Settlement: No Settlement Requested - For BBB Info Only
Settlement Explanation:
There should be a sensitivitiy citation, as well as a rating recorded for this establishment.



Customer Service Rep: Mr.James Jang,
Product or Service: Informaton on my account
Model Number:
Account Number:
Order Number:
Salesperson: Mr.JAMESJANG
Payment Made:
Purchase Price:
Disputed Amount:
Payment Method:
Purchase Date:
Complaint Dates: 12/28/2004
IF you would like contact Mr. Jang please do so at :
sjames@pinecom.com

It is a place of private business and the owners have right to expede transactions and business to facilitate their own needs. Your purpose was to use the ATM, and Mr. Jang was more than kind to have helped you out. Pherhaps more energies should be spent promoting the self-image of your race than filing out of frivilous lawsuits towards hardworking men.

Steups. Didnt you read what the person stated? The long and short of it was that Mr. Jang was very rude to the customer. He didnt explain why he did what he did and the person stated that he proceeded to put in very sensitive information without the customer's permission. You call that kind? It seems to me that Mr. Jang needs to learn a course in manners and customer service. How could you be helpful when you have not given a reason as to why you are doing a transaction for a customer? You just jump in front of a customer and hustle a transaction for them? If it were me I would have gone elsewhere.

Yes owners do have the right to conduct business how they please but it does not give them the right to be disrespectful to other people. I'm not sure if he was being racist but it sounds to me that Mr. Jang needs to be careful of how he conducts business - especially when the business operates in a neighbourhood where he is a minority. It all has to do with tact. And its basically common sense. I wouldnt go as far as a lawsuit but I would go back and explain to Mr. Jang how I felt.

I've heard people say that in the black and hispanic neighbourhoods in urban areas are usually low income areas, have higher crime rates and the customers seem to be rough around the edges - and if youre guessing, no I'm not from the U.S. and yes I am black. Maybe if Mr. Jang was in a white low income area he would have behaved the same. Honestly I dont know for sure.

If I am your customer you dont have to like me or be my friend - just respect me.

There is the culture gap, and what might be construed to you as rudeness might've been common practice for all races by Mr. Jang. It does seem as if he could use some extra social skills though.

i think u should relax...i have gone into so many establishments where i have been given lousy service, been treated rudely, or even been stared at w/ hostility by cashiers, store mgrs, etc. who were white, black, hispanic, and sometimes even some asians (some of whom were of teh same ancestry as me).....

this whole asian/korean merchant in poor black/latino neighorbood disputes has got to stop...i'm tired of hearing about it...i found it so extraordinarily offensive when there was almost a national debate on whether korean merchants should be taught to put the change into customers' hands back several years ago......i think that poor blacks, hispanics, etc. who believe that korean/asian merchants are just out to exploit their neighorhoods and suck them dry of their money should relax....if you don't want to buy from their stores, then don't go...they shouldn't have to be ur friends, they are there to do business and make money (just like all capitalists)........i know that a few generations ago, jewish merchants in black ghettos were having the same kinds of problems...so what does that say? perhaps the problem is not w/ the merchants (here, the koreans and other asians) but the people who live in the ghettos..maybe they need to figure out more productive means to get themselves out of their circumstances and/or channel their anger towards u.s. society...but scapegoating the korean/asian merchants who are just trying to better their own lives is completely w/out basis and counterproductive to the black man's cause..

and another thing that i'm bothered by re: this whole issue is the notion by many white and black americans that they were "here first"...america is not supposed to "belong" to one ethnic group...if we're gonna play the game of who was here first, then this country actually belongs to the american-indians and everyone else should bow down to them.....

it is truly unfortunate that black people had to endure centuries of slavery and degradation and still endure discrimination today....but korean and other asian peoples did not own any slaves back then, did not create the segregated societies, and are not in the positions of power and status in america to oppress black people today

i wish black people would once and for all resolve their centuries-long gripes w/ the u.s. government and leave "us" out of it.....

i also think that one of the things that black people resent about asian people in the u.s. is this sense that statistically (and i emphasize statistically only), asian people appear to be making more money and appear to be better off in this country than any other group of people........whether or not this is actually true should be a matter of serious inquiry and debate...but let's pretend that it is true for argument's sake....asian people were not enslaved in this country and thus did not pass on these vestiges of oppression to later generations of asians in america...many asian (but not all) immigrants who came to this country after the 1960s were college-educated (i am quick to emphasize that not all were lest i sound like some kind of snob)........therefore, it's not appropriate the compare the black experience w/ the asian experience in this country...if asian peoples had been enslaved, etc.., they would likely be dealing w/ the same kinds of problems that many blacks deal w/ today...so, i guess what i'm trying to say is that you have to stop looking for a scapegoat, stop bitching, and fix your own damn problems!!!!!!!!!!!!!

The passive-aggressive, post-slave mentality has got to stop. If you had an issue with Mr. Jang, confront him at the spot and put it to rest, period. It is unjustifiable to relinquish yourself from the scene, retreat yourself into a private space, and cowardly put an exaggerated libel on a man anonymously behind his back; a man that you hardly know to determing if he really is a racist or not. In addition, I do not see your name, home address, occupation, nor your email.

This post is riduculous, especially the title, "Asians and Ass Kissing." Looks to me you are the one and only racist in this case. Two wrongs does not make the right; revise the title and if you want to post such complaints, do it in the African-American online blogs.

Hey,

It goes both way, what will you think will happen to an Asian kid if he take a walk in South Central. He will be harrassed by either Blacks or MX.

It seems to me most of the complainers problems are nothing more than a cultural gap. Asians are not meaing to be rude when something like this happens. It seems to me that this "poor black" thing has gone on WAY to long. I don't cater to blacks and no one should have to. Their entitlement mentality has ruinded them. I've never had a problem with any one Asian, but I've had MANY problems with blacks. The above poster hit the nail on the head.

Once again, your hatred for blacks is astoundingly evident.

Seriously, email, what gives? Why do you hate black people so much. Why do you lump ALL BLACKS into the same boat.

There are 40 million black folks in the U.S. alone, so you could not have POSSIBLY have seen a representative sampling of them (even if you saw 400,000 personally, thats STILL only 1% of all blacks in the country...hardly a representative sample, my dear).

Your silly, unsupportable statements are purely subjective and reflect ONLY your limited personal interaction with blacks, and what you see on television. Get over it.

You don't like black folks, fine. It's silly to like or dislike any group of people, but that's your right. Don't attempt, however, to find any logic in your personal tastes.

I'm wondering if the father of your child was a black man that knocked you up? Or if you secretly desired a black man that either ignored you or dogged you out? If so, get over it. You made a mistake. Tough. Time to move on.

And don't forget that I know you hate hispanics too (remember your statement about hispanic criminals are classified as white -they're not- and thats why the white crime rate is so high? LOL...what bullsh!t). Did a latin man dog you out too?

Suck it up and drive on, soldier.

The Title: "Asian & Ass-Kissing" & "What the hell? Has History taught you Nothing".
That in itself reflects the creditability of this person and the reason why he/she needs cash in the middle of the night. (on a wednesday)

You really need to get over the fact that people can be rude. This Mr. Jang and the other Korean/Chinese shop owners you've encountered do not speak for the entire Asian populace or even for the miniscule percentage of Asian shop owners. Even so, do you really think that gives you the right to say "Are Koreans [expletive]ing crazy"? Would you like me to ask "Are blacks worthless drug dealers?" or any other question from an array of ignorant, adamantly racist prejudices that exist in the US?

And, please - don't try to tell me that if a black person owns a shop or convenience store, he'll be as friendly to an Asian/White as he/she is to another black person. The fact is that Asian shop owners might relate to other Asians - most times I walk into Korean-owned convenience store, the owner will strike up a conversation in Korean with me about Asian culture or lifestyle. I'm sure the case is the same with black people.

benusa1 is absolutely right. What do you have to say about the black people who victimize Asians simply for being Asian? I'm not saying that all black people are prejudiced against Asians, but don't try to act like such a martyr solely because black people were enslaved a century or so ago. BTW, I'm not racist, so don't tell me otherwise - I have a number of black friends whom I get along really well with, but the topic of this forum just pisses me off. "What The Hell? Has History Taught You Nothing" <--WTH is that supposed to mean?

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